TRIGO Aerospace, Defense and Rail (ADR) AMERICAS’ team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results, providing a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our Customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain.

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Operations Program Manager - PCBA

Guadalajara, Mexico

Full Time

TADRA

Experienced

Job Summary

The Operations Program Manager will drive the successful execution and implementation of projects in support of TRIGO ADR Americas’ Aerospace Customers and Suppliers. The Operations Program Manager will plan, organize, and manage all activities necessary to ensure the successful completion of assigned projects within established objectives. Working onsite at either our customer’s or supplier’s location, the Operations Program Manager is the liaison with executive management and all functional departments to understand Customer / Supplier requirements and drive results.

ESSENTIAL JOB FUNCTIONS - Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

Oversees project life cycle and ensures results meet requirements regarding quality, reliability, scheduling, and cost.
Manage contract manufacturers' end-to-end production process for assigned PCBA’s
Acts as primary Supplier and Customer liaison for program activities, leading program review sessions to discuss schedule, resource, and technical performance.
Engages Supplier Program Management team on behalf of TRIGO ADR Customer to drive successful execution and implementation of projects.
Facilitates timely decisions to maintain project schedule and on-time delivery while providing supplier performance metrics to management.
Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers.
Follows established guidelines to manage the completion of project milestones from beginning to end of the lifecycle.
Supports internal distribution of all project-related documentation for review and revisions as required.
Builds strong relationships with Suppliers and Customers, develops a deep understanding of their objectives to resolve any manufacturing blockers and constraints.
Establish effective communication cadence with all project stakeholders and implement escalation process.
Manages project scope to include project initiation, scope planning, scope definition and scope change control activities.
Ensures communication and exchange of information from different department heads that directly impact programs.
Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

Quality Management Systems
Risk assessments and mitigation
ITAR and FAR / DFAR regulations
Contract structure types and proper cash flow drivers
Product Development / Production life cycle (NPI)
Aerospace Supply Chain Operations / Manufacturing / Quality Processes
ERP/ MRP Systems
Root Cause Analysis and Corrective Action
Change management principles and performance evaluation processes
Technical understanding of PCBA manufacturing processes and materials, capacity assessments, and quality requirements

Skills:

Strong background in project management methodology
Attention to details and ability to conduct multiple tasks without degradation to outcome
Self-motivated with problem-solving and decision-making skills
Fluent English – reading and writing is required
Professionalism, integrity, and exceptional attention to detail
Strong independent decision-making skills; excellent analytical skills and professional judgment
Proficient with all Microsoft Office Products including MS Projects
Effective communication skills
Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization

Ability to:

Understand and evaluate the technical specifications, requirements, and capabilities associated with the program
Work independently and interface with cross-functional disciplines; using excellent interpersonal skills to drive tasks to completion
Manage multiple activities and projects Ability to work in a matrix organization
Be self-directed in a production working environment
Communicate at the shop floor level up to the VP, C- suite level
Develop strong relationships
Lead and work hand in hand with the customer on production and day to day program needs (technical and others).
Prioritize workload of subordinates to align with project requirements and company initiatives
Multi-task in a high pressure, fast-paced environment Identify and resolve issues at the production level
Establish and maintain effective working relationships
Pass pre-hire background check including credit screening
Travel to the U.S. and within Mexico up to 50% of the time

Supervision Exercised:

The work is performed under general supervision

EDUCATION AND EXPERIENCE

Master's degree or higher in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Supply Chain Management or related field  5+ years of experience in technical program management, operations or supply chain roles.  7+ years of experience working directly with engineering teams  Expertise in space-grade electronics manufacturing, including familiarity with J-STD-001 Space Addendum, IPC-A-610 Space Addendum, and AS9100 requirements  Six Sigma Green/Black Belt certification with demonstrated experience in lean manufacturing principles and kaizen events related to electronics manufacturing  Direct experience managing high-complexity electronics contract manufacturers, preferably in aerospace or defense industries  Proficiency in statistical process control (SPC) and design of experiments (DOE)  Experience in Microsoft Office and MS Project  Experience establishing program performance baselines and monitoring adherence to program plans and schedules, and developing customer relationships to drive long term success  Experience in analyzing and mitigating program risks  Experience in building and managing customer relationships to seek out and identify new business opportunities  Proven track record of completing projects on schedule and within budget parameters

LICENSES, CERTIFICATES & OTHER REQUIREMENTS

US or International citizenship or permanent residence status required depending on work location.
Fluent English: reading and writing is required
Pass Pre-hire Drug Screening
Reliable transportation - must have a current/active drivers' license and valid auto insurance

WORKING CONDITIONS
Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction.
Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time.
Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others.
Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers.
Other Factors: Typical hours worked are Monday – Friday from 8:00 a.m. – 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime.
The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

BENEFITS:

12 days paid vacation first year, increasing with service years
10 days paid sick time
11 paid holidays
Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents
Champ Plan Wellness and Health
- Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings
- Participation increases net take home pay $$$ in most instances
- Free wellness initiatives
- Free tele-health
- Free and discounted RX
- Auto enrollment (unless tax elections result in negative impact)
- Eligible on the 1st of the month following 30 days of continuous employment
- requires monthly 10-minute wellness activity participation
401k retirement savings with match
- Eligible on the first (1st) of the month following 90 days of continuous employment
- 100% match of 1st 3% contribution
- 50% match of next 2% contribution
- IMMEDIATE VESTING
Company-provided cell phone, laptop, mobile wi-fi (for business use only)
Regular Hourly rate for travel time
Direct Pay Travel arrangements for flights, hotels and rental cars
Travel Reimbursements direct deposited with each payroll
- Federal rate Mileage reimbursement (.67/mile 2024) when driving personal vehicles on company business
- Per diem reimbursements for meals and incidentals
- Overnight trips - Up to $75
- Leaving home after 4 pm $40
Federal rate mileage reimbursement (.67/mile 2024) when driving personal vehicles on company business
Direct Pay Travel arrangements for flights, hotels and rental cars
Travel Reimbursements direct deposited with each payroll
- Per diem reimbursements for meals and incidentals
- Overnight trips - Up to $75
- Leaving home after 4 pm $40
$1500 EMPLOYEE REFERRAL BONUS
- Initial $750 paid upon hire of qualified referred employee (rehires excluded)
- Additional $750 paid upon referral’s full completion of 90 days’ employment

Company Overview

TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our Customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.

TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

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