Delivery Assurance Specialist

Harrisburg, PA
Full Time
Trigo ADR Americas
Experienced

Job Summary

As a Delivery Assurance Specialist (DAS), you will be working as a vital link between the Prime Aerospace customers and their supplier base to improve delivery performance by tracking, validating, expediting and reporting real time part delivery status. Applicants must have solid manufacturing experience with focus on root cause analysis and effective interpersonal communication skills with the ability to develop strong relationships.

Responsibilities and Duties

  • Track the flow of critical/hot parts through the suppliers manufacturing shop from the raw material phase, through manufacturing, quality, shipping and delivery to the customer.
  • Proactively work with the supplier to monitor all parts to support On-time deliveries to our aerospace customers
  • Drive actions to mitigate potential delivery delays by identifying risks, performing root cause analysis and development of recovery plans to bring shipments back in-line with customer requirements
  • Create daily status reports and communicate actions and plans to all stakeholders with our customers, prime aerospace manufacturers throughout the day
  • Monitor production operations and identify manufacturing process improvement opportunities
  • Prepare presentations and lead meetings

Qualifications and Skills

  • Manufacturing Experience – 5-10 years, preferably in Machine Shop/Sheet Metal
  • Bachelor’s degree (or higher) in supply chain management, production control, procurement, business, quality assurance or related field (preferred qualification)
  • Experience working on process improvement teams or possess Six Sigma certification (preferred)
  • Proficient with Microsoft Office Products (2010 Excel basic skills required)
  • Strong interpersonal communication and problem solving skills
  • Reliable transportation - must have current/active drivers' license
  • US Citizenship required
  • Background check and drug screen will be administered
  • Valid drivers license and auto insurance required.

WORKING CONDITIONS
Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction.
Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time.
Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others.
Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers.
Other Factors: Typical hours worked are Monday – Friday from 8:00 a.m. – 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime.
The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

BENEFITS: 

  • Full time
  • 12 days paid vacation first year, increasing with service years
  • 10 days paid sick time
  • 11 paid holidays
  • Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents
  • Champ Plan Wellness and Health
    • Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings
    • Participation increases net take home pay $$$ in most instances
    • Free wellness initiatives
    • Free tele-health
    • Free and discounted RX
    • Auto enrollment (unless tax elections result in negative impact)
    • Eligible on the 1st of the month following 30 days of continuous employment
    • requires monthly 10-minute wellness activity participation
  • 401k retirement savings with match
    • Eligible on the first (1st) of the month following 90 days of continuous employment
    • 100% match of 1st 3% contribution
    • 50% match of next 2% contribution
    • IMMEDIATE VESTING
  • Company-provided cell phone, laptop, mobile wi-fi (for business use only)
  • Regular Hourly rate for travel time
  • Direct Pay Travel arrangements for flights, hotels and rental cars
  • Travel Reimbursements direct deposited with each payroll
    • Federal rate Mileage reimbursement (.67/mile 2024) when driving personal vehicles on company business
    • Per diem reimbursements for meals and incidentals
    • Overnight trips - Up to $75
    • Leaving home after 4 pm $40
  • Federal rate mileage reimbursement (.67/mile 2024) when driving personal vehicles on company business
  • Direct Pay Travel arrangements for flights, hotels and rental cars
  • Travel Reimbursements direct deposited with each payroll
    • Per diem reimbursements for meals and incidentals
    • Overnight trips - Up to $75
    • Leaving home after 4 pm $40
  • $1500 EMPLOYEE REFERRAL BONUS
    • Initial $750 paid upon hire of qualified referred employee (rehires excluded)
    • Additional $750 paid upon referral’s full completion of 90 days’ employment

Pay Range: $60,000 - $80,000 Annually. Please note that the salary information is a general guideline only. TRIGO ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Company Overview

TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our Customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. 

TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions.  All qualified candidates will receive consideration.  Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

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